Returns & Exchanges
At Zari Banaras, we strive to ensure your complete satisfaction with our handcrafted heritage weaves. If you are not entirely pleased with your purchase, you may initiate a return or exchange within 7 days of delivery.
Initiate Request
Log into your account and navigate to the 'My Orders' section to select the items you wish to return or exchange.
Quality Inspection
Ensure the product is unused, unwashed, and retains all original tags and packaging for a successful quality check.
Schedule Pickup
Once your request is approved, our courier partner will arrive at your doorstep within 48 hours to collect the parcel.
Refund Processing
After the item reaches our warehouse and passes inspection, your refund will be processed to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing